Red Health
Red Family Protect

Distance Shouldn't Delay Care

Distance Shouldn't

Delay Care

Emergency Preparedness for Parents

Enable Benefits For Family

Better care, every day

24/7 Dedicated Helpline

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24/7 Emergency support within 2 seconds

Rapid Emergency Response

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JCI accredited ambulances arriving within 15 mins

Real-Time Tracking & Updates

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Real time updates to family and local emergency contacts

Network of Top Hospitals

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Swift transfer to top hospitals during the golden hour

Patient Safety

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Pre-hospitalization care with trained paramedics

Doctor Access

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Emergency doctor on call – telephone or on video

Free Ambulance Trips

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Unlimited trips covered within city limits

Hassle-Free Admission

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Coordination with nearby hospital ER doctor for swift treatment

Dedicated Care Manager

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Concierge experience for elderly from door to hospital

Try for Free

Get started with your 30 days free trial

What to expect during the free trial period

Step-1

Sign-up

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Click Sign-up and give us your basic information to get started.

Step-2

We call you

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Our team will call you to help you get onboarded and explain how we work towards your family’s emergency preparedness.

ETA - 24hr

Step-3

We visit your family

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We will visit your family, along with a doctor to explain our services, conduct a basic health check, and provide emergency protocols.

ETA - 48hr

Step-4

You’re all set

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Your freemium subscription with RED Family Protect begins. We will take good care of your family!

ETA - 24hr

Try for Free

Emergency Response Protocol

How things work

Step 1

You call our 24x7 helpline during an emergency, and our trained agent dispatches an ambulance to your registered address.

Step 2

The ambulance, accompanied by a paramedic, reaches your family within 25 minutes for assistance

Step 3

The paramedic stabilizes the patient if needed, and:
A. Assists with boarding
B. Coordinates with an on-call doctor

Step 4

The driver safely transports the patient to the preferred hospital while the paramedic gives real-time updates to you and your local kin.

Our Partners

Partnered with 150+ hospitals all over India

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What our Customers say

The ambulance was Extremely prompt and superb at the time of emergency. The ambulance medical attendant was very empathetic, expert in his job and helped provide necessary support promptly. Thank you to the entire team who coordinate emergency calls.

Subhasri Chatterjee

Really appreciate the service. It was safe and fast. The management team was especially excellent on their part, Sourav Chouwdhury and his team helped us generously to reach the hospital at the right time with such a critical situation. Thanks a lot!

Tahzeeb Sheikh Md

It was a very secure and safe journey with the RED ambulance services. EMT Gopal and pilot Kapil Chaudhary, both were very supportive and attentive.Both were very compassionate and made us feel very safe. Thank you RED Health.

Manu Bhargav

RED Health ambulance provides great service especially in Hyderabad. They had done a great job. I reached my home safely. Athar is a very good & efficient driver. Kudos to RED HEALTH.

Vijay Mallela

Our Stories

Ambulances startup Red.Health raises $20 million led by Jungle Ventures

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FAQs

What is RED Family Protect?
  • RED Family Protect ensures rapid emergency response and quality medical care for your family in India, providing peace of mind for those living abroad or living far away from their parents or loved ones.
What services are covered in the subscription?
  • We provide end to end Emergency care services, including:
    • 24/7 Emergency Support.
    • Unlimited Free Ambulance trips within the city.
    • Timely updates to you and local emergency contacts.
    • Care Concierge to help your family with all of their medical needs and much more.
Who can subscribe to these plans?
  • Individuals needing prompt and dependable emergency care services for their family in India.
  • Those with elderly parents in India who are concerned about their preparedness for a health emergency.
  • Anyone wanting to ensure their family has access to necessary healthcare services.
How can I track the ambulance from a different country?
  • In the event of an emergency, a live tracking link to track the ambulance will be sent to you and your emergency contacts. This link can be accessed from any web-browser.
  • A dedicated Emergency Care Manager provides regular updates in real-time to emergency contacts.
How do I update emergency contact details?
  • To add or edit the emergency contact details of a family member, follow these steps:
    • Log in to your account.
    • Go to "My Family"
    • Select the family member's profile.
    • Click on the "Edit" option and add details.
What happens in the event of non-emergency medical situations?
  • In the case of a non-emergency, we still send an ambulance based on your requirements. You can either schedule an ambulance in advance or request one immediately by informing our Rapid Response team. You will be provided with a dedicated phone number and Whatsapp Group through which you can request help.
How experienced and trained is the medical staff?
  • All our paramedics have 2+ years of experience in handling emergencies
  • Care Concierge services will also be provided by our trained paramedics.
What privacy protections are in place for my data and medical information?
  • RED Health complies with IT Act, 2011 guidelines for handling sensitive medical data ensuring privacy and security.
How can I provide feedback or file a complaint or get support?